During debt settlement, creditors agree to accept a reduced amount to consider the debt paid in full with a zero balance. Negotiations involve considering various factors, and settlements typically average around 50% of the original balance, although terms can vary. Negotiating payment terms is also crucial to ensure the settlement is affordable for you. Despite creditors’ willingness to settle, they prefer full repayment and have specific criteria for eligible accounts, usually requiring accounts to be at least 90 days overdue and sometimes longer. Charged-off accounts, where creditors have closed the account permanently, often qualify for settlement negotiations.